Frequently Asked Questions
If you can't find your answer please email hello@pierrehenrysocks.com
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I love my PH Socks, how can I show my love? (VERY COMMON QUESTION)
Here are some ways you can show your love: wear your PH Socks, refer people to our website, leave us a review, share the socks on your social media and tag us, or simply send us your feedback! -
How should I wash my Pierre Henry Socks?
We recommend a washing temperature of 40 °C / 104 °F. Do not bleach or iron. You can dry your PH socks in the dryer on low heat or tumble -
What size are PH Socks?
Our socks are available in two sizes: Classic and Big & Tall. Classic socks are designed to fit individuals who wear 7-11 shoe sizes (US). Big & Tall socks are designed to fit individuals who wear 12-16 shoe sizes (US), have large calves, wide feet, or simply prefer looser socks. If you have a particular question, feel free to reach out to us. Remember, we offer free returns and exchanges if the socks don't fit perfectly! -
What is the composition of your socks?
85% Combed Cotton, 15% Elastane + Nylon -
Where are your socks made?
Designed in the US. Made in our family's factory in Ecuador -
How long will it take to get my socks?
Orders are managed by Amazon Fulfillment (R). Orders ship within 1 day and arrive by day 3 -
What's the shipping & return policy
We offer free shipping in the US. We also have free shipping to Canada for some products. Please contact us in case you need shipping to Europe. To return or exchange your purchase please email hello@pierrehenrysocks.com and let us know what is wrong with your order. We will provide you with a return label and instructions on how to return your order. -
What happens if I receive damaged or wrongly packaged products?
Please contact us at hello@pierrehenrysocks.com if you received a damaged or wrongly packaged item. We will do everything we can to correct the mistake. -
How can I contact you?
Please email hello@pierrehenrysocks.com with any questions, suggestions, or fun facts.